Terms of service

Last updated: November 4, 2026

These Terms of Service ("Terms") govern your use of streakscientific.com and any purchase you make from it. The site is operated by Innovotech Labs Corporation, operating as Streak Scientific ("we," "us," "our"). By using the site or placing an order, you agree to these Terms. If you are acting for an organization, you confirm that you have authority to bind it to these Terms.

1. Eligibility and accounts

The site is intended for laboratories, institutions, businesses and qualified professionals. You need an account to place an order. You are responsible for keeping your login details confidential and for all activity under your account. Please tell us right away if you suspect unauthorized use.

2. Intended use of products

Unless a product's label or documentation states otherwise, products are for research use or laboratory use only. They are not for diagnostic, therapeutic, or human or animal use.

You are responsible for:

  • confirming that a product is suitable for your intended application;
  • handling, storing and disposing of products safely, according to the product documentation and Safety Data Sheets; and
  • complying with all applicable laws and regulations.

We may ask for information about your organization or intended use before fulfilling certain orders, and may decline orders at our discretion.

3. Products, pricing and availability

We aim to describe products accurately. Product information, images and documentation are provided by us or the manufacturer. Prices are in CAD, exclude taxes and shipping unless stated, and may change without notice.

We may correct errors in pricing or product information. We may also limit, cancel or refuse any order, including after it has been placed, for example if there was a pricing error or a product is unavailable. If we cancel an order you have paid for, we will refund you in full.

4. Orders and payment

Your order is an offer to buy. The order confirmation email you receive after checkout only acknowledges that we received your order; it is not an acceptance. A contract is formed when we confirm that your order has shipped. Payment is due at checkout unless we have agreed otherwise in writing. Shipping and any special handling charges are calculated after you place your order and invoiced separately.

5. Shipping, risk and title

Shipping is covered by our Shipping Policy. Risk of loss passes to you on delivery to the shipping address you provided.

6. Returns

Returns and refunds are covered by our Return and Refund Policy.

7. Warranty

We warrant that products will meet the manufacturer's published specifications when they are delivered, if they are stored and handled as directed. Your only remedy for a product that does not meet this warranty is replacement or a refund, at our option.

Apart from this, and to the extent permitted by law, products and the site are provided "as is." We disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose.

Nothing in these Terms limits any rights you have under consumer protection laws that cannot be waived.

8. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim related to a product or order is limited to the amount you paid for that product or order. We are not liable for indirect, incidental, special or consequential damages, including lost data, lost research, lost profits, or the cost of repeating experiments. This section does not limit any liability that cannot be limited under applicable consumer protection laws.

9. Intellectual property

All content on the site, including text, graphics, logos and the Streak Scientific name and marks, belongs to Innovotech Labs Corporation or its licensors. It may not be used without our written permission. Manufacturer names and trademarks belong to their respective owners.

10. Acceptable use

You agree not to:

  • misuse the site;
  • attempt to access it without authorization;
  • interfere with its security; or
  • use it for any unlawful purpose.

11. Privacy

Our Privacy Policy explains how we handle personal information.

12. Governing law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. Any dispute will be resolved in the courts of Alberta, sitting in Edmonton.

13. Changes

We may update these Terms from time to time. The version posted when you place an order applies to that order.

14. Contact

Streak Scientific (Innovotech Labs Corporation)
C203 – 2011 94 Street NW, Edmonton, AB T6N 1H1, Canada
staph@streakscientific.com · 587-407-2001